Workers in Qatar continue to be mistreated despite promises to improve rights ahead of the 2022 World Cup, Amnesty International says.

A new report from the human rights group says thousands of workers are going unpaid.

It adds that a new commission set up to help improve workers’ rights is failing to protect them.

Amnesty has urged Qatari authorities to “end the shameful reality of labour exploitation”.

“Despite the significant promises of reform which Qatar has made ahead of the 2022 World Cup, it remains a playground for unscrupulous employers,” said Stephen Cockburn, Amnesty International’s deputy director of global issues.

“Migrant workers often go to Qatar in the hope of giving their families a better life – instead many people return home penniless after spending months chasing their wages, with too little help from the systems that are supposed to protect them.”

The report, All work, no pay: The struggle of Qatar’s migrant workers for justice, cites the example of “several hundred” contractors who were forced to “return home penniless” after the companies employing them first stopped paying them then ceased to operate.

Amnesty’s research focused on firms not directly related to the World Cup.

Qatari authorities passed new laws to improve workers’ rights after signing an agreement with the United Nations’ International Labour Organisation in November 2017.

Those changes included ending the labour sponsorship system that forced foreign workers to seek their employer’s permission to change jobs or leave the country.

New legislation also introduced a temporary minimum wage, created a workers’ insurance fund and set up committees to address disputes.

However, Amnesty’s latest report states that several hundred migrant workers employed by three construction and cleaning companies were forced to return home without being paid.

Responding to Amnesty’s report, world football’s governing body Fifa say they take “World Cup workers’ rights very seriously” and in line with its human rights policy.

“We would like to note that, as confirmed by Amnesty International, the report does not concern World Cup sites. The Supreme Committee for Delivery & Legacy has also confirmed that the contractors referenced in the report have never been engaged on World Cup projects in Qatar,” Fifa said in a statement.

“We however acknowledge the importance of the new labour dispute committee as an important part of the broader labour rights reforms taking place in Qatar. We know that the Qatari authorities are working intensely in collaboration with the International Labour Organisation and other stakeholders with a view to further improve the effectiveness of this complex but vital mechanism.

“Fifa continues to engage with the Supreme Committee for Delivery and Legacy and other parties towards ensuring respect for the rights of workers who are involved in Fifa World Cup-related activities. Whenever an issue is identified within that scope, Fifa follows-up with its Qatari counterparts through the appropriate channels.”

The BBC has contacted the Qatari government for a response but following a similar report into workers’ rights in February, it said it “welcomes” the “continued interest and scrutiny” of its systems from Amnesty and claimed it penalised or banned 11,994 companies in 2018 for violating labour laws.